Customer Analytics
Health, retention, and visit patterns across your customer base.
Customer Health
1,284
Total Customers
72%
Active Customer Rate
94
At-Risk Customers
211
Inactive 60+ Days
Segment Performance
| Segment | Customers | Retention | Avg Inactivity | Risk |
|---|---|---|---|---|
| VIP | 142 | 92% | 4d | Low |
| Standard | 842 | 76% | 18d | Med |
| Prospect | 300 | 41% | 52d | High |
Inactive Customers by Days
Retention & Churn
30/60/90 Day Cohort Retention
Reactivation & Early Churn
Visit Patterns
Peak Hours Heatmap
Most Popular Services by Volume
Visit Frequency Distribution
No-Show Rates by Service